Indra To Develop System To Centralize Human Resources Management In Chile’s Public Healthcare


Spanish technology company Indra has signed a contract with the Ministry of Health in Chile (MINSAL) for the development and maintenance of a state-of-the-art system that will integrate all of the support processes for human resources management. The project, worth €4.7 million, has an execution period of 24 months.

The Integrated Human Resources System (SIRH.2.0) will provide the different human resources departments of MINSAL greater efficiency and speed, and will simplify defining processes and decision-making; from the management of recruitment and career development, policies on company compensation, performance, training and labor relations, through to self-service and planning.

Likewise, it will be used by over 145,000 users working in the 35 public bodies dependent on MINSAL. These include the National Health Fund (FONASA), the National Supply Warehouse, the Sub-Secretariat for Public Health, the 29 Health Services comprising the Public Healthcare Network, and two benchmark Health Centers (CRS) that include diagnostics tests and specialized therapies.

This is one of Indra’s most relevant projects in Chile, together with those implemented for the La Florida Dra. Eloísa Díaz Insunza Hospital, in Santiago de Chile, which have turned this center into a benchmark for integrated e-health in Latin America, thanks to the integration of administrative and clinical processes, the implementation of electronic medical record and prescription systems, and the commitment to mobility.

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